Client Testimonial: Review on Overhead Door Garage Door Repair Services

Garage Door Repair Technician

Overhead Door Repair Technician

“As a new homeowner, I have quickly learned all the ‘joys’ of owning a home. From having our air-conditioner go out, to installing a double vanity, to installation of new hardwood floors, I have already dealt with my fair share of contractors and “handymen”.

Most recently, our automatic garage door decided to stop going up-and-down, which obviously is not ideal. I’m not too familiar with garage door operators and their parts, so I thought it’d be best to call a professional. After a quick Google search, and reading some reviews, I scheduled an appointment with Overhead Door to solve my garage door problem.

I was anticipating a larger problem (and hence more expensive), but was very relieved with the news the technician gave me. Apparently, this small part (pictured below) was extremely worn. The technician stated “See this here… it should be oval-shaped, and yours is a perfect circle. This is the root of your problem, but the good news is we have it stocked on our truck and we can have your operator working again shortly”.

I should also mention that I was planning on payment of his service-call to be handled by my home warranty company, which for those who have used one before, know they can be tricky (and sometimes painful) to deal with. However, our technician didn’t mind speaking to the customer service representative, and was very polite & professional, which I appreciated.

To finish the call, he lubed up the tracks, and tightened a few things in the operator.

I believe credit is due when exceptional service is delivered. I just wanted to write and thank your company for such great customer service, and for being true professionals.”

~ Christie Peer, happy Overhead Door customer

Garage Door Operator Parts

Broken Part in Garage Door Operator

Repaired Tracks

Maintenance for Garage Door Tracks

Garage Door Parts

Garage Door Parts

Overhead Door Company of Washington, DC
Serving Washington DC & Suburban Maryland
6841 Distribution Drive
Beltsville, MD 20705
(301) 937-1800

Overhead Door Company of Washington, DC
Southern MD Branch
151 Schooner Lane, Suite 27
Prince Frederick, MD 20678
(301) 937-1800

Overhead Door Company of Washington, DC
Northern VA Branch
8641 Virginia Meadows Drive
Manassas, VA 20109
(703) 334-4050

Overhead Door Company of Central Virginia
Serving the greater Richmond VA area
10391 Leadbetter Road
Ashland, VA 23005
(804) 550-1300

Overhead Door Company of Harrisburg-York
Serving the greater metropolitan Harrisburg PA area
576 Grandview Drive
Lewisberry, PA 17339
(717) 938-6101

Overhead Door Company of Harrisburg-York
Serving the greater Hanover-York PA area
23 Amy Way
Hanover, PA 17331
(717) 633-5776